Odisha train accident: Bharti AXA simplifies claims settlement process

Given the urgency of the situation, a streamlined and accelerated settlement procedures for death and disability claims have been put in place to ensure prompt resolution of these policy claims.

Bharti AXA Life Insurance has implemented a simplified claim procedure that requires bare minimum documents. Listed below are the documents that nominees, legal heirs, or policyholders need to submit to Bharti AXA Life Insurance for claim processing:

1)Bharti AXA Life Insurance will accept any valid records/proof showing the death of the insured member

2)Claimant’s statement (To be filled by nominee) with bank details of the nominee need to be submitted at –

3)A government issued Photo ID, Address Proof of the nominee, and Relationship proof of the nominee with the insured to be submitted while filing for the claim

In addition, nominees/legal heirs must notify claims to the following Bharti AXA Life Insurance officials:

-Soubhagya Ranjanbehera – [email protected]

-Koushik Sanyal – [email protected]

-Arijit Prasad Roy – [email protected]

-Claims Department – [email protected]

For any further inquiries, policyholders can contact Bharti AXA Life Insurance’s toll-free number at 1800-102-4444. Alternatively, to file a claim , they can visit the Bharti AXA Life Branch located on the 1st Floor, Asis Plaza, O.T. Road, Near Police Line Square, Balasore, Odisha 

Nitin Mehta, Chief Customer Officer & Head – Marketing, Digital & Online Sales at Bharti AXA Life Insurance, said, “Our hearts reach out to the affected families of the Balasore rail accident tragedy during this difficult time. In our sincere support to ease the burden faced by the victims of the train accident, we have simplified the claims process hoping that this streamlined approach will provide some comfort and assistance to the people in need. At Bharti AXA Life, we are constantly working to provide the best financial relief to the affected customers.”

ICICI Prudential Life Insurance also announced a relaxation in the insurance claim settlement process for the families affected by the Odisha train accident. The insurance company said it will “expedite the claim settlement to provide financial relief to those affected by the tragedy”. 

The Life Insurance Corporation of India (LIC) also announced relaxations for the victims of the train tragedy.

“LIC Of India is deeply saddened by the tragic train accident in Balasore, Odisha on 02.06.2023. LIC Of India is committed to supporting those affected and will expedite claim settlements to provide financial relief,” said LIC in its statement.

Updated: 13 Jun 2023, 09:48 AM IST